1. Checking Work Schedule:
Step 1: Go to the Work tab → Select Roster
Step 2: Click on the Calendar icon (upper right corner) to choose the time period to view
Step 3: The screen will display your Work Schedule and attendance status
Note: Work Schedule is the schedule assigned to you for work. You can only Clock In/Out when you have a Work Schedule.
2. Time tracking History:
Step 1: Go to the Work tab -> Select Time tracking
Step 2: Choose the Calendar icon (upper left corner of the screen) -> Choose the time period you want to view
Step 3: Select the Attendance tab to view your attendance history
Step 4: Select Timesheet tab to view your timesheet
Here, Tanca will report detailed Attendance and Work Hours based on your daily attendance. Depending on your salary calculation method, you can view either Attendance or Work Hours.
The report includes late hours, early departures, missed check-ins, etc. If you find any discrepancies, you can create Requests for changing clock-in/out hours.
Note:
The system keeps a record of your Clock In/Out history on all devices such as phone, time clock machine.
If someone edits your work hours, the system will also keep a record.
The system provides detailed time and location when you clock in/out via GPS or provides location-based positioning for Tanca.
In case the system cannot confirm your Work Schedule (Personal Shift), it will be displayed as: Phone Clock In/Out or Time Clock Machine Clock In/Out, etc. This attendance data will be attached to the Work Schedule if the Manager adjusts the work schedule for you.
3. Folder of Types of Requests:
Below are some basic types of requests:
3.1. Request for Changing Work Hours:
If for some reason your attendance is not recorded correctly with the actual working hours, you can request a change.
Option 1:
Step 1: Go to the Work tab → Roster → select the shifts that are marked in red, indicating the shifts that you forgot to clock In or Out
Step 2: Click on Change (upper right corner)
Step 3: Select the Time need to change for the changed shift
Step 4: Click Send
=> Your manager will receive a notification, and after approval, the changed time will be considered as valid attendance in your request.
Option 2:
Step 1: Go to the Work tab → select Requests
Step 2: Click on the green + icon → select Change time tracking
Step 3: Update the information in the request form
Step 4: Click Send
=> Your manager will receive a notification, and after approval, the changed time will be considered as valid attendance in your request.
3.2. Request for Time off:
Creating a leave request:
Step 1: Go to the Work tab → select Requests
Step 2: Click on the green + icon → select Time off
Step 3: Update the information in the request form
Step 4: Click Send
Note:
You can create a leave request for a single day or multiple days. If you request leave by hours, you can choose to take 1/2, 3/4, or 1/4 day off.
Your manager will receive a notification. After approval, the days requested in the leave request will be considered as paid leave days (if the leave is of the Paid type).
Managing leave days:
Step 1: Go to the More tab→ select Manage Time Off
Step 2: Select Time off days
Step 3: The screen will display a report of your leave days status
3.3. Requests for Business Trips
When you go out or go on a business trip, you can submit a request for approval by your manager. You can request for the same day or multiple days. In case the request has been approved but you go beyond the requested time, your late hours will be deducted.
Step 1: Go to the Work tab → Requests
Step 2: Click on the green + icon → Choose Business Trip request
Step 3: Update the information in the request form
Step 4: Click Send
=> Your manager will receive a notification. After the manager approves the request, the time in your request will be counted as either working hours or non-working hours, depending on your company's policy.
3.4. Requests for Overtime Work:
In case you work overtime upon the company's request or due to job demands, you can submit a request for overtime work to inform and report to your manager for overtime pay calculation.
Step 1: Go to the Work tab → Requests
Step 2: Click on the green + icon → Choose Overtime request
Step 3: Update the information in the request form
Step 4: Click Send
=> Your manager will receive a notification. After the manager approves the request, the time in your request will be counted as valid overtime.
3.5. Requests for Late Arrival/Early Departure:
In case you are unable to arrive at the company on time for any reason, you can submit a request for Late Arrival/Early Departure to request for permission or inform your manager.
Step 1: Go to the Work tab→ Select Requests
Step 2: Click on the green + icon → Choose Tardiness request
Step 3: Update the information in the request form
Step 4: Click Send
=> Your manager will receive a notification. After the manager approves the request, the time in your request will be counted as either working hours or non-working hours, depending on your company's policy.
NOTE: Apart from the above request types, Tanca may have additional request types such as Shift Registration, Payment, Purchasing, etc. Whether you can use these request types or not depends on whether the manager has enabled these request types in the Admin settings (screenshot of the overall list of request types).